Terms of Service
Shaw Real Estate, LLC
Effective Date: October 16, 2026
1. About These Terms
These Terms of Service explain the terms for receiving SMS text messages from Shaw Real Estate, LLC ("Shaw Real Estate," "we," "our," or "us") in connection with our real estate and property management services.
By opting in to receive SMS messages from us, you agree to the SMS terms described below.
2. Types of Text Messages
Shaw Real Estate uses SMS for conversational, two-way communication with individuals who have chosen to communicate with us. Messages may relate to:
- Responses to rental property inquiries.
- Requests to schedule or coordinate property showings and appointments.
- Questions from prospective or current tenants.
- Tenant maintenance requests and related follow-up.
- Property management questions and communications with property owners.
- Other conversations directly related to an inquiry or an existing relationship with Shaw Real Estate.
Our Conversations messaging campaign is intended for customer communication, not promotional or marketing text messages.
3. Consent to Receive Messages
You may provide consent by checking the optional SMS consent checkbox on an applicable website form or through another consent method we support.
Providing consent to receive SMS messages is voluntary and is not a condition of submitting a website inquiry, applying to rent a property, entering into a lease, or obtaining our services.
Message frequency may vary depending on your conversations and interactions with our office.
4. Message and Data Rates
Message and data rates may apply to SMS messages sent to or received from Shaw Real Estate, depending on your mobile carrier and wireless plan. You are responsible for any applicable charges imposed by your carrier.
5. How to Opt Out
You may stop receiving SMS messages from Shaw Real Estate at any time by replying STOP to a message from us.
After we receive your opt-out request, we will stop sending further SMS messages covered by that opt-out, except for any confirmation or other communication permitted by applicable requirements.
If you wish to resume receiving messages, you may need to provide consent again.
6. Getting Help
For assistance with our SMS communications, reply HELP to a message from us or contact our office:
Shaw Real Estate, LLC
Phone: 910-297-0800
Website: https://www.srellc.com
7. Privacy and Information Use
We use information you provide to communicate with you and deliver our property management and real estate services.
Mobile phone numbers and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Service providers may process information as necessary to deliver messages on our behalf, but they may not use SMS consent or phone numbers for their own marketing purposes.
For more information about how we collect, use, and protect personal information, please review our Privacy Policy:
https://www.srellc.com/privacy-policy.
8. Message Delivery
SMS delivery depends on your mobile carrier, network availability, and your device. We cannot guarantee that every message will be delivered promptly or successfully.
9. Changes to These Terms
We may update these Terms of Service from time to time. Any updates will be posted on this page with a revised effective date. Continued participation in SMS communications after an update is subject to the applicable terms and consent requirements.
10. Contact Information
If you have questions about these Terms of Service, please contact:
Shaw Real Estate, LLC
408 Porters Neck Road
Wilmington, NC 28411
Mailing Address: P.O. Box 10004, Wilmington, NC 28404
Phone: 910-297-0800
Website: https://www.srellc.com
